Say it once, from the kitchen floor, "replaced the drain pump on the Whirlpool washer, model WTW5000, one hour labor", and FieldForge builds the invoice with the model and serial captured on the record, texts the customer a pay link, and marks the job paid before you've loaded the dolly.
This is the whole workflow, voice note to customer-ready invoice. Sixty seconds, no typing.
Say the appliance and model in your voice note and it lands on the invoice and the customer record, no squinting at rating plates twice.
Your price list ships pre-loaded with an appliance catalog (pumps, igniters, control boards, door seals) with your cost and margin per line.
Every appliance you service gets a record with install date and warranty expiration, with reminders before coverage ends, repeat revenue on a schedule.
Front Desk answers 24/7, collects the appliance, symptom and address, quotes your diagnostic fee, and books the call into your real schedule.
Online booking, drag-and-drop dispatch, and automatic customer reminders keep the calendar full without the phone tag.
Quote the repair on-site by voice; the customer approves online. If they'd rather replace, the estimate record keeps the history.
The billing backlog dies. The invoice happens at the job, spoken in thirty seconds (English or Spanish) with the model and serial already on it.
Second visits start smarter. The unit's history (model, serial, past repairs, warranty) is on the customer record before you ring the bell.
The price doesn't punish growth. Free to start. A three-tech shop pays $29/month flat, no per-user fees, no contracts. Compare: FieldForge vs Jobber · vs Housecall Pro.
One that captures the machine, not just the money: FieldForge builds the invoice from a spoken description including model and serial, prices parts from your own book, and texts a pay-by-card link. Free to start.
Yes, every unit gets a record with model, serial, install date and warranty expiration, attached to the customer.
Fully. Voice notes work in Spanish, the app is bilingual, and invoices come out clean either way.
Free for a solo tech (15 invoices/month). Paid plans from $19/month; a 3-tech crew is $29/month flat. The Front Desk AI receptionist is a $49/month add-on.