Front Desk: AI Receptionist for HVAC & Trades | FieldForge
Invite-only beta

Every missed call is a job
your competitor booked.

Front Desk answers your business line 24/7, asks the questions a trained CSR would ask, and books the job straight into your schedule while you're on a roof with your hands full.

Request an Invite See pricing

Not an answering service. A receptionist that books jobs.

Answering services take messages you call back after dinner. Front Desk finishes the job while the customer is still on the phone.

Books into your real schedule

It checks your techs' actual availability and books an open slot. The job appears in Dispatch, not on a message pad.

Triages like a trained CSR

Not cooling or not turning on? System age and brand? Gas smell means hang up and call 911. It asks the questions that get your tech there prepared.

Recognizes repeat customers

"Hi, is this Maria? Same address on Briarcliff?" Returning customers get recognized by caller ID, not interrogated.

Knows your business

Quotes your service call fee, knows your hours, and hands the caller to a real person (you) whenever they ask.

Front Desk AI receptionist answering a call and booking it into the schedule

Your Front Desk answers, triages like a trained CSR, and books the job straight into your schedule. Every call recorded and transcribed.

Keep your number. Live in two minutes.

1. Activate

One click in Settings. Front Desk gets its own local phone number and learns your trade, hours and pricing automatically.

2. Forward missed calls

Dial one carrier code from your business phone. Your published number stays the same: Front Desk only answers when you can't. Undo anytime.

3. Confirm bookings

New jobs land in your schedule as requests. Tap Confirm: the customer gets a text, your tech gets the job. Or turn on auto-book and skip even that.

One price. No surprises.

Front Desk add-on
$49/month
  • ✓ 100 minutes of answered calls included
  • ✓ 45¢ per additional minute, usage meter in your dashboard
  • ✓ Every call recorded & transcribed
  • ✓ $99 setup fee, waived during beta
  • ✓ Cancel anytime · requires any paid FieldForge plan
FieldForge Front Desk: books into your schedule$49/mo
Standalone AI receptionist services$149–500/mo
Human answering services (messages only)$255+/mo
The average missed HVAC repair calla $350+ job

Comparing options? Read the full buyer's guide: AI receptionist for contractors, cost & what to look for.

Front Desk is in invite-only beta.

We're onboarding a small group of companies personally. Leave your email and we'll reach out as spots open; beta members keep the waived setup fee for life.

Questions, answered

Do I have to change my phone number?

No. You keep your published number. Front Desk gets its own line, and you forward missed calls to it with a single carrier code. Takes under a minute, undo anytime.

What happens after my 100 included minutes?

Additional minutes are 45¢ each. Your dashboard shows a live usage meter that turns orange at 80% and red at 90%. No surprise bills; you always see it coming.

What if a caller wants a real person?

Front Desk transfers them to any number you set. Your cell, your office. And every call is recorded and transcribed, so you can review exactly what was said.

Why invite-only?

Your phone line is your business. We onboard each beta company personally and stay close while Front Desk earns trust, then we open the doors. Waitlist members go first.